Frequently Asked Questions
We Look Forward to Partnering With You
Have a question about your cleaning visit? Browse the answers here or reach out with details about your home.
Still Have Questions? Our Staff Would be Happy to Assist You.
+ 1 (180) 567-8990What about my pets?
Please tell us about your pets when booking. We can note their routine and arrange access to rooms so they remain comfortable during the visit.
Who does Clany Eco hire to clean my home?
The reference site describes screened and trained cleaners. Ask the team directly for current hiring and background-check details before booking.
Do I need to tip my cleaning technician?
Tips are optional. If you would like to recognize a great visit, you can ask the team what methods they accept.
What if my cleaning falls on a holiday?
Holiday availability may differ from regular hours. Contact the team to confirm or reschedule your visit.
Will the initial cleaning take longer?
Often, yes. The first visit may include extra time for buildup and getting familiar with your home.
Do I need to be home while my house is being cleaned?
You can arrange access that works for you. Share entry instructions and any security details before the appointment.
Will you send the same cleaning technician each time?
A consistent team can be requested, subject to availability. Confirm the arrangement when scheduling recurring visits.
How do I pay for my cleaning service?
Ask the team which payment methods and timing they currently support before confirming your appointment.